(1) In addition to its obligations under section 12, where an employee with a disability so requests it, every employer shall consult with the employee to provide or arrange for the provision of accessible formats and communication supports for,
(2) The employer shall consult with the employee making the request in determining the suitability of an accessible format or communication support.
For more information, see IASR Section #12: Accessible formats and communications supports.
When an employee makes a request for accommodation, the department manager or Human Resources (HR) professional should work with the employee to determine which accessible formats and communication supports are appropriate, and then provide them or arrange for them to be provided. Human Resources professionals may act as liaison between the employee and the manager to coordinate the request or enlist outside providers such as CNIB or The Canadian Hearing Society.
In Section 1 (2), the IASR states that, “the requirements in the standards set out in this Regulation are not a replacement or a substitution for the requirements established under the Human Rights Code nor do the standards limit any obligations owed to persons with disabilities under any other legislation.”